My mitigation specialist, Montana was phenomenal. He was communicative and professional. Having water damage is really hard and stressful and AccuWorks made it seem not so bad!
I have been extremely pleased with AccuWorks. On the same day that I called about my water leak, they sent a technician out to diagnose the problem. Once diagnosed, they then sent another technician to dry out the area. I want to give a huge thank you to Jeremy! The customer service was absolutely awesome!
Our recent experience with AccuWorks, restoration concerning our water damage…A+++++++. Their staff – Brysen, David, Josh and the communication from Jeremy was excellent. They were prompt, fast, courteous, in constant communication…A ++++++
We are commercial property owners and managers and Accuworks is always our first call when we have an issue come up. We had a sprinkler pipe burst recently and they showed up within hours. Their guys were very knowledgeable and professional which is not the case with some other companies we have used. We highly recommend Accuworks and will use them anytime we have an issue.
Constant contact throughout the process, I felt they were concerned about my water damage and sort the best solution.
Recently, my daughters school experienced a broken waterline over night which flooded multiple classrooms on different levels and hallways. I called AccuWorks on behalf of the school. Let them know the situation and that school had been closed for the day. Within one hour of making the call, 3 teams and an operations manager were onsite beginning the water extraction and drying process. I can’t say enough positive things about the manner in which AccuWorks performed the restoration. Even more impressive, the communication throughout the process was outstanding. Thanks to AccuWorks exceptional and speedy response, school was reopened the next day and the drying was completed within several days.
The team at Accuworks made getting our mold removal extremely easy. They (Ben) gave updates very quickly and we were able to get our issue resolved as out of state homeowners. I would recommend this company to others in a heartbeat.
Jerome did a great job drying out and treating the wood area where we had water damage due to freezing pipes. He has been out at least 3 times in the last week to check the progress of the work. He sprayed the wood area twice with micro treatment to be sure we would not have mold.
Matt was the first person I interacted with at Accurworks. Matt was in charge of the mold remediation portion of my job. He was friendly, very easy to work with, and upbeat while also being very knowledgeable about the process. He was willing to do his best to accommodate my request as well as to answers ant questions I had. For the second half of the job (flooring selection/ replacement, paint, etc) I worked with Jonathan the project manager. Johnathan was also very relatable and easy to talk to and also provided great insight throughout the process as we navigated through each step. Overall, I received an exceptional value and good service from working with the Accuworks team. Highly recommended.
Matthew with Accuworks was pleasant, professional, timely, and communicative. And he went to town on that mold, showing it no mercy. A plus.
Nathon called on Wednesday to schedule an appointment for Thursday. Arrived on Thursday with two dehumidifiers, set them up upstairs and downstairs. Photographed areas water damaged. Came back with mats on Friday and explained the expectations of the four days. Dry out the hardwood and keep the mold if any contained. Returned on Tuesday with the insurance adjuster and removed AcciWorks equipment. If I experience this type of water damage again, I feel confident I would call Nathon for assistance. I’d rate you all a 10.
Mr. Carter provided me, in detail, the preliminary inspection process to determine the water and possible mold damage in a professional and easy to understand manner. Then proceeded to do as described without interruption. If all goes as well with the rest of the repairs, I will be well pleased.
I had such a wonderful experience with AccuWorks. They were very responsive and prompt. I had concerns for mold and they came to help almost immediately. They were very knowledgeable and honest. They also didn’t try to sell me services I didn’t need. They were amazing, can’t say enough good things about them. Will absolutely use again and recommend them to anyone who is looking for a professional company with great values.
John was very pleasant to work with as my contract manager. He made sure all my concerns were met and everything I wanted was done correctly. We had vinyl flooring, dry wall and painting completed in our home after water leak damaged our home. They were fast and the work looks beautiful!
AccuWorks was amazing. Came right out the same day as our house caught fire. Tarping roofs and boarding windows. Highly recommend