We are commercial property owners and managers and Accuworks is always our first call when we have an issue come up. We had a sprinkler pipe burst recently and they showed up within hours. Their guys were very knowledgeable and professional which is not the case with some other companies we have used. We highly recommend Accuworks and will use them anytime we have an issue.
Constant contact throughout the process, I felt they were concerned about my water damage and sort the best solution.
Recently, my daughters school experienced a broken waterline over night which flooded multiple classrooms on different levels and hallways. I called AccuWorks on behalf of the school. Let them know the situation and that school had been closed for the day. Within one hour of making the call, 3 teams and an operations manager were onsite beginning the water extraction and drying process. I can’t say enough positive things about the manner in which AccuWorks performed the restoration. Even more impressive, the communication throughout the process was outstanding. Thanks to AccuWorks exceptional and speedy response, school was reopened the next day and the drying was completed within several days.
Jerome did a great job drying out and treating the wood area where we had water damage due to freezing pipes. He has been out at least 3 times in the last week to check the progress of the work. He sprayed the wood area twice with micro treatment to be sure we would not have mold.
When we had a burst hot water pipe that caused damage to our crawl space and garage, I was a little hesitant to use a mitigation company that our homeowner’s insurance recommended. They presented us with options but told us AccuWorks was the best, and I couldn’t be happier that we decided to go with them. Not only were they extremely fast at their initial contact and showing up to do the work, but it was done in an extremely professional and timely manner. Jerome, our technician that worked on our house, was absolutely awesome at getting the job done without inconveniencing us with anything. He was super honest and upfront about everything going on, kept us informed on the progress, and was a great guy to just have conversations with when he was here. Hopefully we never have to have work like this done, but if we do, I will absolutely be going with AccuWorks and I can’t recommend them enough to anyone else.